Terms & Conditions
Last updated: August 10, 2018
GENERAL CONDITIONS

Welcome to All Good Things Café Pty Ltd website, www.allgoodthingscafe.com.au This site is owned, managed and published by Cindy Russell, shop 2, 91 Burelli Street Wollongong NSW 2500, (hereinafter referred to as “All Good Things”).

Please read these Terms and Conditions carefully before using this Site. They govern your use of all our websites, services (including http://deeplyconnectedtome.com Facebook, Twitter, and Instagram sites), products, and content (“Sites”). 

By accessing www.allgoodthingscafe.com.au and our other Sites, registering for services, or accepting, uploading, submitting or downloading any information or products or content from our Sites implies the full and complete acceptance of the Terms and Conditions. 

IF YOU DO NOT AGREE TO BE BOUND BY ALL OF THESE TERMS, DO NOT USE OUR SITES. 

We reserve the right to refuse service to anyone for any reason, at any time.

DISCLAIMER

Our Sites are provided for informational, educational, and self-empowerment purposes.

Any information, instruction or advice given is not intended to be a substitute for professional medical or psychological diagnosis and care. You should not discontinue or modify any medication and/or treatment presently being taken pursuant to medical advice without obtaining approval from your healthcare professional.

Always consult your healthcare professional before making any changes to your diet, lifestyle or prescription medication.

Please note: I am not a certified nutritionist or a medical professional. If you have a serious health condition requiring strict dietary regulations, it is best to seek help from a qualified nutritionist recommended by your primary care physician.

The information (including, without limitation, advice and recommendations) provided on our Sites are intended solely as a general educational aid and are neither medical nor health care advice for any individual problem, nor a substitute for medical or other professional advice and services from a qualified healthcare provider familiar with your medical history. 

Use of our Sites does not create a doctor-patient relationship. Nothing contained in our Sites is intended to be used for medical diagnosis or treatment.

LIMITATION OF LIABILITY 

The services and all products delivered to you through the Sites are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, with no representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

“All Good Things” shall not be liable for any direct, indirect, incidental, special, consequential or punitive damages arising out of your use of, or inability to use, our Sites.

You expressly agree that your use of, or inability to use, our Sites is at your sole risk. 

Exceptions:

Nothing in this disclaimer will exclude or limit any warranty implied by law where it would be unlawful to exclude or limit.

Reasonableness:

By using the Sites, you agree that the exclusions and limitations of liability set out in the terms and conditions are reasonable. If you do not think they are reasonable, you must not use the Sites.

Unenforceable provisions:

If any provision of this disclaimer is or is found to be, unenforceable under applicable law, will not affect the enforceability of the other provisions of this disclaimer.

ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

Please note that “All Good Things” does not guarantee the accuracy, relevance, timeliness, or completeness of any information on the Sites.

“All Good Things” will use its reasonable endeavours to ensure that our Sites and the facilities thereon (including newsletters, blog, personal email and chat forums) are available at all times and that “All Good Things” supplied content is true, accurate and error free. However, we do not guarantee this and offer no warranties unless specifically stated.

Access to our Sites may be interrupted and information, content and materials may not be error-free. “All Good Things” publishes information as a convenience to its visitors and users. While we try to provide correct and timely information, there may be information that has typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information on the websites is inaccurate at any time without prior notice (including after you have submitted your order).

We are not responsible if information made available through our Sites is not accurate, complete or current. We provide the material on our Sites for general information. It should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material from our “Services” is at your own risk.

The contents of our Sites including information and advertising references, unless stated to the contrary, do not constitute binding offers.

CHANGES TO CONTENT AND TERMS AND CONDITIONS

“All Good Things” may make any modifications it deems appropriate to the Content and may change or delete any of it, fully or partially, including the way it is presented or where it is located, without prior notice. Features and specifications of products or services described or depicted on our Sites are subject to change at any time without notice.

Our Sites may contain certain historical information. Historical information is not current and is provided for your reference only. 

You can review the most current version of the Terms and Conditions on this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms and Conditions, to adapt them to new laws or due to strategic corporate decisions.

It is your responsibility to check our website for changes. Your continued use of or access to our Sites following the posting of any changes to these Terms and Conditions constitutes acceptance of those changes.

LINKS TO THIRD-PARTY CONTENT AND WEBSITES 

Our Sites may contain third-party owned content (e.g., articles, data feeds, abstracts, etc.) and may include hyper-links to third-party owned sites. We offer such third-party content and links as a courtesy to our users. 

Our Sites may from time to time contain hyper-links to third-party websites or services that are not owned or controlled by “All Good Things”.

The inclusion of any links does not imply a recommendation or endorse the views expressed within them. 

We have no control over and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that “All Good Things” shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such linked websites or services.

Linking Policy:

You may link our Sites only with our consent. Any such linking will be completely your responsibility and at your expense. By linking, you must not alter any of our Sites’ contents including any intellectual property notices and you must not frame or reformat any of our pages, files, images, text or other materials.

Any website that links to our Sites:

- must not frame or create a browser or border environment around any of the Content of the Sites
- may link to, but not replicate, the Content
- must not imply that “All Good Things” or the Sites is endorsing or sponsoring it or its products unless we have given our prior written consent
- must not present false information about “All Good Things” or its Sites, products or services
- must not use any “All Good Things” trademarks without the prior written permission from us
- must not contain content that could be construed as distasteful, offensive or controversial
- must not engage in behaviour specifically prohibited by these Terms and Conditions

By linking to any part of the Sites, you agree that you do and will continue to comply with the above linking requirements. Notwithstanding anything to the contrary contained in these Terms and Conditions, we reserve the right to deny permission to link to the Sites for any reason in our sole and absolute discretion.

Advertising and Sponsorships:
We do not accept paid advertisements or sponsorships on our Sites.

PRIVACY STATEMENT

This statement is consistent with the Australian Privacy Principals of the Privacy Act 1988.act and prepared with consideration of Art. 13/14 of Regulation (EU) 2016/679 (General Data Protection Regulation).

We are concerned about protecting your privacy as well as protecting your information in a secure manner. 

The purpose of our privacy statement is to identify the information we collect online, the steps we take to protect it and your choices regarding how that information is used. Please read this carefully before using our Sites to find out how we process your personal data and use cookies. The use of our Sites implies acceptance of our privacy statement. If you do not agree, do not use our Sites. 

“All Good Things” will treat all health-related information submitted by you, customers or other visitors to the Sites as confidential, in accordance with this Privacy statement. 

We will only collect and use your Personal Data where:
- we have lawful grounds to do so, including to comply with our legal obligations
- we are performing a contract with you for our services and/or products
- we have legitimate interests in using your Personal Data and your interests and fundamental rights do not override those interests

What is the purpose and legitimacy behind processing my personal data?

In line with data protection regulations, we would like to inform you of how we will process your personal data. 

The information that we gather falls broadly into two types 

You may provide us with information in several ways, including by filling in forms on our Sites or by corresponding with us by phone or email. This includes information you provide when you purchase services from us, enter into a contract for the supply of services, offer feedback, enter a competition, promotion or survey or report problems with our services.

We may collect the following information from personal data that you provide to us including:
- name and job title
- contact information including email address and phone numbers
- demographic information such as postcode, preferences and interests
- other information relevant to customer surveys and/or offers/sales

We do not store any credit/debit card details. We utilise Stripe and PayPal who are both PCI compliant payment processing providers for all orders placed online and over the phone

To manage ongoing coaching clients, I collect and maintain personal data for clients that includes name, date of birth, telephone number, email address, relevant health information, personal information relating to current well-being, historical and other important factors to assist in supporting client. I will take brief, factual notes during our sessions. 

When you use our Sites, we automatically collect information about your device, including your IP address, information about your visit (including how you got to our websites) and how you use our services. The information is anonymous and is not linked to personally identifiable information. It is only used to help us improve our website experience. We may also collect data automatically through our use of cookies on our Sites (for more information see Cookies).

What we do with the information we gather

We gather information to better understand your needs, provide you with a quality service, and for:
- Internal record keeping
- To improve our products and services
- To periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided
- To contact you for market research purposes. We may contact you by email, phone, fax or mail
- To customise our Sites according to your interests

How long will we save your data?

“All Good Things” will comply with the current regulation provisions of deleting personal information that is no longer necessary for the purpose for which it was collected or blocking it in order to fulfil any obligation arising from data processing and only for the prescription periods to which such obligations are subject. Once such periods end, the information will be definitively eliminated using secure methods.
 
Personal Data Controller

The data controller of your data is Cindy Russell, Owner of “All Good Things” the registered address of which is Shop 2, 91 Burelli Street Wollongong NSW 2500.

 If you have any questions about this statement or about how we use your Personal Data, please email us at: cindy@allgoodthingscafe.com.au 
  
Consent:

By engaging with us through our Sites, you have given us consent to use your personal information for its identified purpose (for example, when you purchase a service from us, email us for information or request a free product from us). You can change your mind about being contacted in the future. 
 
How can you withdraw consent?

You may at any time withdraw your consent by sending an email to cindy@allgoodthingscafe.com.au 
 
What rights do you have with regard to data protection?

You may exercise your rights of access, rectification and deletion of data as well as request limitations on the processing of your personal data, request the portability of your data and not be subject of individualised automatic decisions by sending a notification to cindy@allgoodthingscafe.com.au 
 
Anyone who believes their data protection rights have been breached or who has a complaint relating to personal information may email cindy@allgoodthingscafe.com.au

Use of your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we use your personal data to:
- Process and manage your use of our Sites
- Respond to your questions, comments and requests
- Where you have opted-in to receive marketing from us, deliver communications that are relevant to your preferences / may be of interest to you
- Manage and improve our services and Sites through analysis of information
 
Keeping your Personal Data secure

We have implemented security policies and technical measures to safeguard the personal data we collect. We maintain physical, electronic and procedural safeguards that comply with applicable law, including the GDPR, to safeguard personal data from accidental loss, destruction or damage and unauthorised access, use and disclosure.
 
Retention periods for use of your Personal Data

We will use and store your personal data only for as long as necessary, bearing in mind the uses of your personal data as described in this privacy statement and otherwise as communicated to you. We review the personal data we hold at regular intervals and delete permanently or anonymise any personal data which is no longer necessary.
 
Children

Our Sites and our services are primarily aimed at adults. We do not knowingly collect any personal data relating to children aged under 16 years old, unless with prior agreement of a parent or legal guardian. If you are under the age of 16, please do not provide us with any of your personal data, including your email address.
 
If you have proof that data has been "collected" without the express consent of a parent or guardian of the child, please contact us and we will proceed to eliminate this data. In doing so, we are protecting the rights of minors.

Your rights

You have the following rights with respect to personal data concerning you:
- Right of access
- Right to rectification or erasure
- Right to the restriction of processing
- Right to object to processing
- Right to data portability

You also have the right to lodge a complaint with the appropriate supervisory authority about our processing of your personal data.

Sharing of your Personal Data

We take your privacy very seriously. We will not sell, distribute or lease your personal information to third-parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third-parties which we think you may find interesting (only if you formally give us consent for this to happen).

Third-party Services:

We share personal data as necessary with third-parties who provide services or functions on our
behalf and who require the information to provide those specific services to us, which may include:
Typeform – for our surveys and market research
Stripe and PayPal – our online payment processing providers
ActiveCampaign – provides our newsletter marketing service and Customer Relationship Management (CRM) system
Xero – our online accounting package
Clickfunnels– provides the basis of our website and enables us to offer online forms
Google Mail – the underlying process for all our emails
Zapier – provides integration and automation for our Sites
WordPress – for our Blog provision

These third-parties may include social media advertising platforms such as Facebook, Twitter and Instagram, for the purpose of custom audience generation and the development of targeting criteria for other audiences. Please note that we have appropriate data privacy safeguards in place with third-parties with whom we share personal data as described above and who are providing services or functions on our behalf.

We may disclose your personal information to third-parties and their advisers if we are approached by a potential buyer in connection with the potential sale of our business or of any part of it (including any of Our Brands). Should we proceed to sell or reconstitute any part of our business that holds your personal information, it will be necessary in some circumstances to share or transfer that information to the buyer or new entity: for example, so that they can continue to provide continuity of service to you. You will always be notified of such a change of control or ownership and will be given the opportunity to object or opt out of any further communications from us or the buyer or new entity, except where such use of your personal information is necessary for a lawful purpose (such as a legal obligation or right, or where necessary to perform an existing contract with you).

For residents of the EU, the personal information that we collect from is sent and stored outside the European Economic Area ("EEA"), predominately in Australia. 

COOKIES

Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies ask permission to be placed on your computer’s hard drive. Once you agree, the file is added, and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. 

Similar to other commercial websites, our Sites use cookies and web server logs to collect information about how our Sites are used. Information gathered may include the date and time of visits, the pages viewed, time spent at this site, and the websites visited just before and just after our Sites. 

Overall, cookies help us provide you with a better Sites, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. 

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of our Sites.

Third-Party Cookies

We have no access to third-party cookies and third-party organisations have no access to ours. The third-party organisations that place cookies, including your browser (such as Google) and the third-party companies who pay for advertising and analytics services using this information, will have their own privacy policies or statements.

The procedures to block and delete cookies may differ from one Internet browser to the other, so you will have to revise the instructions provided by the Internet browser. 

INDEMNIFICATION

You agree to indemnify, defend and hold harmless “All Good Things” and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable legal fees, made by any third-party due to or arising out of your breach of these Terms and Conditions or the documents they incorporate by reference or your violation of any law or the rights of a third-party. Notwithstanding the foregoing, “All Good Things” retains the exclusive right to settle, compromise and pay any and all claims, demands, proceedings, suits, actions or causes of actions which are brought against Company herein under the Terms and Conditions, and under this Indemnity provision and in no event shall you settle any such claim without our prior written approval.

GOVERNING LAW/APPLICABLE LAW/JURISDICTION

Our Sites can be accessed from Australia and other countries worldwide. Since the laws of each State or country may differ, you agree that the statutes and laws of the State of New South Wales, without regard to any principles of conflicts of law, will apply to all matters relating to the use of our Sites.

We do not represent that materials on the Sites are appropriate or available for use in other locations. By accessing our Sites, any product, content and/or packages offered by “All Good Things” you are agreeing to be bound by these Terms and Conditions, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws.  

The applicable law to the Terms and Conditions and to disputes arising out of Terms and Conditions is the law of the State of NSW, Australia.

TERMINATION

We may terminate or suspend access to our Sites immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms and Conditions.

All provisions of the Terms and Conditions which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

To contact us with any questions or concerns in connection with these Terms and Conditions or the Sites, or to provide any notice under these Terms and Conditions to us please contact us via email cindy@allgoodthingscafe.com.au.

CONFIDENTIALITY AND SECURITY OF INFORMATION

“All Good Things” uses reasonable standards of confidentiality and security for our Sites and for the personal consumer information collected from our Sites. The personal consumer information you provide is secured using industry standard e-commerce security technology. 

We restrict our employees’ access to your personal consumer information. However, it is possible that someone may intercept or access communications, transmissions and/or personal consumer information. You must also seek to protect against unauthorised access to any information that you use in connection with our Sites, and you should remember to close the browser once you have completed your activities on the Site or if you have decided to step away from your computer. In the event that we determine that there has been a security breach resulting the unauthorised disclosure of personal consumer information to a third-party, we will notify consumers whose personal consumer information has been so disclosed by posting such information on the Site and, if email contact is possible, then we would send an email advising of the status.

COPYRIGHT, TRADEMARKS AND OTHER INTELLECTUAL PROPERTY

The Sites and its original content, features, and functionality are owned by Cindy Russell and are protected by copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

When you visit our Sites, we grant you a personal, limited, non-exclusive, non-transferable licence to access and use our information and services contained for personal use. 

You are permitted to download a copy of the information on our Sites to your computer for your personal use, only as long as you do not delete or change any copyright symbol, trademark or other proprietary notice. Your use of our content in any other way infringes our intellectual property rights.

The licence to access and use the information on our Sites does not include the right to use any data mining robots or other extraction tools. The licence also does not permit you to meta tag or mirror our Sites without our prior written permission. We reserve the right to serve you with notice if we become aware of your meta tag or mirroring of our Sites.

Any unauthorised use of the words or images on our Sites may violate copyright laws, trademark laws, the laws of privacy and publicity, and civil and criminal statutes.

You are responsible for your own communications, including the transmission, posting, and uploading of information and are responsible for the consequences of such communications to the Sites.

PROHIBITED USES

The Sites, services and products may be used only for lawful purposes.

 “All Good Things” will investigate occurrences violations of system or network security and may involve, and cooperate with, law enforcement authorities in prosecuting any user or users who are involved in such violations. You represent, warrant and agree that you will comply with the below security rules.
You are prohibited from violating or attempting to violate the security of the Sites, including, without limitation, the following:
Accessing data not intended for you or logging into an account, which you are not authorised to access
Attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorisation (or succeeding in such an attempt)
Attempting to interfere or interfering with the operation of our Sites, our provision of services to any other visitors to our Sites, our hosting provider or our network, including, without limitation, via means of submitting a virus to the Sites, overloading, “flooding”, “mailbombing” or “crashing” the Sites

In addition to other prohibitions as set out in these Terms and Conditions, you are prohibited from using the Sites or their content: 
- For any unlawful purpose
- To solicit others to perform or participate in any unlawful acts
- To violate any international, federal, or state regulations, rules, laws, or local ordinances
- To infringe upon or violate our intellectual property rights or the intellectual property rights of others
- To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability
- To submit false or misleading information
- To collect or track the personal information of others
- For any obscene or immoral purpose

Note that this should be regarded as a guideline to the spirit of what is prohibited. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

Limits on Purchases

We do not authorise the purchase of our merchandise for resale purposes. To enforce this policy, we may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors. We also reserve the right in our sole discretion to cease doing business with those customers that we suspect are violating this policy. We may modify this policy at any time without prior notice. 

REGISTRATION FOR ACCESS TO PORTIONS OF SITE

Registration may be required for the use of certain portions of the Sites (e.g., email newsletters, contests, specialised content downloads, retail sales, etc.). 

Registration data and certain information about you are subject to the privacy statement within these Terms and Conditions. Please read the privacy statement for information on how your data will be handled. If you choose to provide information to the Sites, you agree to provide only true, accurate, current and complete information. 

As a result of such registration, you may be provided with a username and password for which you will be responsible. If you create a user account or register for a restricted portion of the Sites, you are responsible for maintaining the confidentiality of your password, if any, and for restricting access to your computer, cell phone (or other internet access device, as applicable) so that others may not access any password-protected portion of the Sites using your name, username or password in whole or in part.

You agree to accept responsibility for all activities that occur under your account or password, if any and agree you will not sell, transfer or assign your user account. The user will be liable for any consequences of any inappropriate use that may occur and for any damages of any kind caused to “All Good Things” and/or any other user or third-party for a breach of these Terms and Conditions.

“All Good Things” reserve the right to remove any comments or content published by anyone on our Sites which, in our judgement, are not adequate for publication or to demand the person immediately remove them, as well as deny or remove access to our Sites and/or the Content offered by anyone violates these Terms and Conditions, upon the decision of “All Good Things”.

Furthermore, “All Good Things” reserves the right to request the immediate removal of any link, comment or content in relation to our Sites that has been used, disseminated, distributed, published, exported, exploited, reproduced or copied in violation of these Terms and Conditions through any means and on any medium. “All Good Things” will take legal action for any breach of these Terms and Conditions as well as any improper use of our Sites, exercising all actions possible including any criminal actions that may correspond as per the law.

Newsletter

By giving your consent, you can subscribe to our newsletter, which we use to inform you about our latest interesting offers. The promoted goods and services are specified in the declaration of consent.

We use the provider ActiveCampaign. The data stored during registration will be transmitted to and stored by ActiveCampaign. The data entered during registration will not be transmitted to any other third-parties.

The data stored when you subscribed to the newsletter (email address, phone number, name, IP address, and time and date of registration etc) will be sent to a server operated by ActiveCampaign in the USA and stored and processed there in compliance with the so-called “Privacy Shield”. The privacy policy of the ActiveCampaign service is available at https://www.activecampaign.com/privacy-policy 

We use an opt-in process for subscriptions to our newsletter. In addition, we store your IP addresses and the date and time of your subscription and confirmation. This process allows us to demonstrate that you have subscribed to the newsletter and to investigate any possible misuse of your personal data.

The only mandatory information you need is your phone number, email address and name. The requirement of additional, separately marked data is voluntary and will be used to address you individually. We store your email address for the purpose of sending you the newsletter. 

You can withdraw your consent and unsubscribe from the newsletter at any time. You can withdraw your consent by clicking on a link provided in every newsletter, or by sending us a message using the contact page.

We analyse usage patterns when sending the newsletter. For this analysis, the e-mails sent contain so-called web beacons or tracking pixels that represent one-pixel image files stored on our Sites. For evaluation purposes, we link the above data and web beacons to your email address and your individual ID. Links included in the newsletter also contain this ID.

The information will be stored as long you are subscribed to the newsletter. Such tracking is also not possible if you have deactivated the display of images in your email program by default. In this case, the newsletter will not be displayed completely, and you may not be able to use all the functions and features. If you display the external content manually, the above-mentioned tracking will work.

User Comments, Feedback and Other Submissions

Your comment will be published with your name. Only your name and email address are required, all other information is optional. If you leave a comment, we will continue to store your IP address, which we will delete after one week. The storage is necessary for us to be able to defend ourselves against any potential liability claims due to the publication of illegal content. 

Any public comment, feedback, idea or suggestion (called “comments”) which you provide to us through our Sites becomes our property. If in future we use your Comments in promoting our website or in any other way, we will not be liable for any similarities which may appear from such use. Furthermore, you agree that we are entitled to use your Comments for any commercial or non-commercial purpose without compensation to you or to any other person who has transmitted your Comments. This licence does not apply to the message content of your personal messaging, the privacy and integrity of which will be respected at all times.

We may, but have no obligation to, monitor, edit or remove content and/or commets that we determine in our sole discretion are unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms and Conditions

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libellous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of our Sites. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

How do you decide how you want to hear from us?

We will contact you in accordance with your preferences, including by email, phone, post and SMS text. We always seek to explain why and how we might contact you at the point you give your information to us.

If you "opt in" to receive information from us or others, you can change your mind later. If at any time, you would like to stop receiving such information or opt out of a feature, you may notify us at cindy@allgoodthingscafe.com.au. You should be aware, however, that it is not always possible to completely remove or modify information in our databases and servers, although we will always make reasonable efforts to do so upon your request, and we are unable to have your information removed from the records of any third-party who has been provided with your information in accordance with these Terms and Conditions.

Sometimes, we need your information to be able to contact you to provide the service or product you wish to use (e.g. a subscription, coaching or retail sales). In those cases, by signing up to the service you are agreeing that we will have to send you service communications to run the service itself, and we will not offer you the chance to opt-out from receiving those messages until you decide you no longer wish to use the services.

Protecting your information

The password you provide when registering with the websites are encrypted to ensure protection against unauthorised access to your personal information.

We invest in high-quality security and do our utmost to protect user privacy. No data transmission over the Internet can be entirely secure, and therefore we cannot guarantee the security of your personal information and/or use of the website. Any information that you send is at your own risk and may be read by others. However, once we have received your personal information we use strict procedures to protect the security of your personal information.

Other features and content of our website

In addition to information, our Sites also offers various services, which you can select to use. To do so, you may need to provide us with additional personal data for us to provide you with the respective service which will be governed by the aforementioned data processing principles.

We may use external service providers to process your data. These have been carefully selected and mandated by us, are bound by our instructions and are subject to regular checks.

Furthermore, we may disclose your personal data to third-parties if we offer promotions, competitions, contracts or similar services together with partners. You will receive further information in the description of our services. Where required, we will provide you with further details and ask for your consent.

We reserve the right to terminate the accounts of users who (at our reasonable discretion) are infringers or repeat infringers.

USE OF OUR ONLINE STORE 

If you would like to place an order in our online Sites, you will have to provide us with your personal data to process your order and to conclude the contract. The mandatory information for the performance of the contract is marked separately; any further details are voluntary. We use the data you provide to process your order. 

For your ordering security, we use Stripe on our websites. 

We may also process the data you provide to inform you about other interesting products from our portfolio or to send you emails with technical information if you have not objected to the use of your data for advertising purposes. 

Under the provisions of the applicable commercial and tax laws, we are obliged to retain your address, payment and order data for a period of seven years. However, after two years we restrict the processing of your data, i.e. your data will only be used to comply with legal requirements. 
To prevent unauthorised access of third-parties to your personal data and in particular, financial data, the ordering process is encrypted using SSL.

Pricing Information

Although “All Good Things” has made every effort to display our products as accurately as possible, the displayed colours and dimensions of the products will depend upon the monitor of the user. We cannot guarantee that your monitor will accurately portray the actual colours or appearance of the products. Products displayed may be out-of-stock or discontinued, and prices are subject to change without notice to you. “All Good Things” is not responsible for typographical errors regarding price or any other matter.

Purchases

As a customer, you are entitled to the legal rights under the New South Wales Fair Trading Act 1987 No 68. Details concerning the purchase such as confirmation of order, payment, delivery and customer service are presented on the website in connection with the purchase. In order to make a purchase from “All Good Things” you have to be sixteen (16) years old. If not, you should get your guardian's consent or place the order through that person.

Secure Transactions

Ordering through our Sites, especially www.allgoodthingscafe.com.au, is secure. Our site has SSL certification, which provides the highest level of assurance that all communication between our order page and your computer browser is securely encrypted. 

We employ industry accepted standards in protecting your personal information on our Sites, and while we take every precautionary method available to us, no method of security is 100% secure. Consequently, we cannot guarantee the absolute safety of personal information submitted on our Sites.

Delivery

It is your obligation to enter the correct delivery address details at the time of ordering. Should you enter the wrong address, we are not obliged to re-send the order to the correct address at our expense. 

We will provide you with an estimated date for delivery of purchases. While we make every effort to deliver by this time, all dates specified are estimates only. Without limiting the operation of any other Terms and Conditions, you agree that late delivery does not constitute a failure of our agreement and does not entitle you to a cancellation of an order.

You must inform us immediately if your goods have arrived damaged. You will need to quote your order number and email us photos of the damaged goods. Please note for us to take appropriate actions; it is essential you contact us immediately.

Without limiting the operation of any other terms and conditions herein, we will not accept liability for any loss or damage arising from items lost, stolen or damaged after delivery has taken place.

Returns & Exchanges 

We pride ourselves on the quality of our products and services. Every order leaves our premises or Sites in perfect condition. Please order carefully as “All Good Things” will not exchange or refund goods because of a “change of mind”. Food safety legislation prevents us from exchanging or accepting returns on food products. 

If there is a fault with any product, the order is damaged when you receive it or there is a problem with the quality, we will be happy to replace your items. 

Should you have a concern with the quality of your products, please contact us. 

If you have entered the incorrect quantity at the time of order, and your order has been processed, we will not take any responsibility for any incorrect data which has been entered by you when placing your order. We can only refund your order if it has not yet been shipped or downloaded (Charges will apply). Once your order has left our premises we can no longer refund your order.

All refunds are credited back via the original method of payment.

SAFETY MEASURES

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

In order to protect your personal data from unauthorised access, we have provided our websites with an SSL certificate. SSL stands for "Secure Sockets Layer" which encrypts the communication of data between a website and the user's device. You can recognise the active SSL by a small lock logo, which is displayed on the far left in the address bar of the browser.

SEVERABILITY

In the event that any provision of these Terms and Conditions is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law. The unenforceable portion shall be deemed to be severed from these Terms and Conditions, such determination shall not affect the validity and enforceability of any other remaining provisions.

ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms and Conditions shall not constitute a waiver of such right or provision.

These Terms and Conditions and any policies or operating rules posted by us on this site or in respect to “All Good Things” constitutes the entire agreement and understanding between you and us. They govern your use of our Sites, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including but not limited to any prior versions of the Terms and Conditions).

Any ambiguities in the interpretation of these Terms and Conditions shall not be construed against the drafting party.

CONTACT US

If you have any questions about these Terms, please contact us.
Our full details are: All Good Things Café Pty Ltd
Email for Privacy Questions: cindy@allgoodthingscafe.com.au 
Postal Address: Shop 2, 91 Burelli Street Wollongong NSW 2500
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